Privacy Policy

Security and Privacy Security and Privacy statement of the German Youth Hostels of the Rhineland e.V.
Dear visitors of our Website,

we strive to make you feel safe and comfortable when visiting our website. In this statement we would like to disclose to you how we manage your data.

Usage data

In order to improve the quality of our website, we store data on individual access to our site for statistical purposes.

This data set consists of

The page used to access the file,
The name of the file,
Date and time of access,
The amount of data transmitted,
The access status (file transmitted, file not found),
The description of the type of browser used,
The IP-address of the requesting computer shortened by the last three digits.

This data will be stored anonymously in accordance with the German Telemedia Act (TMG). Consequently, the creation of personal user profiles is ruled out.


We store and use the personal data that you provide in the course of the booking process exclusively for the booking process.

Member area "My Youth Hostel“
Data that you transmit to us with your registration is used to create your customer account. Within this account you can access, edit or delete your profile at any time. Your data will then automatically be deleted from our system.

Site Encryption
To guard your data against eavesdropping, we utilize encryption on several sites. Any time you access one of those sites, your data is sent from your computer to our web server and back via a 256-bit-SSL encryption (Secure Socket Layer). SSL encryption is indicated by the “lock” sign in the status bar of the browser as well as in the web page address that will start with the prefix http://. We only use data encryption when you are exchanging sensitive information with us.

Data Transmission to Third Parties
Personal information that that is collected and stored will only be disclosed with a third party if we are legally entitled or required to do so (for example contract or law enforcement purposes) or if you have given your explicit consent. In all of these cases we strictly adhere to the provisions of the German Federal Data Protection Act. The amount of data transmission is limited to a minimum.

Contact Form
We only collect personal information through our contact form if it is necessary to fulfill your request. The personal data will be used to reply to your inquiry. To use our contact form we require your name and e-mail address. You have the option to provide us with additional information such as your phone number. However, this is not a requirement.

Google Analytics and Google Remarketing
For the need-based configuration of our webside we are generating pseudonyme using profiles with the assistance of Google Analytics. Google Analytics is applying so-called "Cookies", means text files, which are memorized on your computer to enable Google in an analyse of your webside-usage. The information about your webside-usage, generated by the Cookies, will usually be transfered to a Google Server in the USA and be memorized there. Due to the fact, that we have activated the IP-anonymisation on this webside, your IP-adress will be reduced by Google inside the member states of the EU or inside other contracting states of the Agreement of the European Economic Area. Just in exceptional cases the entire IP-adress will be transfered to a Google Server in the USA and be reduced not until there.
Google will use this information to evaluate your webside-usage, to assemble reports about the webside activities and to generate more services connected with the webside- and internet-usage.You can object the generation of the pseudonyme usage profiles at any time. Hereto there are several possibilities:

1.) One possibility to object the web-analyse by Google Analytics consists in setting an "Opt-Out-Cookie", which is instructing Google not to use or memorize your data for the purpose of a web-analyse. Please consider that with this solution the web-analyse will not takes place just as long as the "Opt-Out-Cookie" is memorized by the Browser. If you want to set the "Opt-Out-Cookie" please click HERE.

2.) You can also prevent the memorizing of the Cookies, used for the profiling, with the assistance of an appropriate option of your Browser software.

3.) Depending on your Browser in use you have the opportunity to install a Browser-Plugin, which is preventing the Tracking. Therefore please click HERE and install the down-loadable Browser-Plugin. This webside is using also the Remarketing-function of Google. With this function user, who have already visited our webside, will be adressed once more on us by targeted banner promotion on other sides of the Google Partner Network. The Remarketing takes place with the assistance of Cookies, which are setted from our side as well as from other sides of the Google Partner Network, inclusive the Google on-site ones (combined employing of First- and Third-Providers). At a visit on a webside of the Google Partner Network your previous surf properties can be analysed by the Cookies and be used afterwards for targeted product recommendations and interested-based advertisement. If you don`t want to receive interested-based advertisement, you are able to deactivate the using of Cookies from Google for this purpose by calling up the DEACTIVATING-SIDE FOR DOUBLECLICK

Alternatively you are able to deactivate the using of Cookies by Third-Providers by calling up the


Application of YouTube-Videos
Our internet site is using videos, which YouTube, belonging to Google Inc., based in San Bruno, California, USA, is keeping available. The inclusion of the videos takes place in an „extended data protection modus“. As a consequence the setting of cookies is prevented, so that no information about the attendant will be stored, as long as the video will not be watched. Yet the selection of sites with a YouTube-Video leads to a contact with YouTube and the DoubleClick-Network. Through a click on the video additional data processing will be induced; we - as the maintainer of the site- have no bearing on this. You can receive further information on the official data protection policies of YouTube here.

Cookies are small text files that are written to the visitor’s hard drive. They allow the storage of information for a certain amount of time and they recognize a user’s computer. We use so-called session-cookies that are deleted automatically when you quit your browser. You can reset your browser to indicate when a cookie is being sent, thus making the use of cookies more transparent to you.

On our website, we offer the opportunity to subscribe to our newsletter. You can unsubscribe from the newsletter(s) at anytime per mail to DJH Rheinland e.V., Düsseldorfer Straße 1 A, 40545 Düsseldorf or by e-mail to

Usage of Facebook Social Plugins
Our website uses social plugins ("plugins") provided by the social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be identified by the Facebook logo or the addition "Facebook Social Plugin".

When you visit a page of our website that contains such a social plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is directly transmitted to your browser by Facebook and embedded into the website.

By integrating the plugin Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign this visit to your Facebook account. If you interact with the plugins, for example click the "Like" button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there.

To learn more about the purpose and extent of data collection and the further processing and use of data by Facebook, as well as your rights in this respect and Facebook’s privacy protection settings, please refer to Facebook’s Data Use Policy.

If you do not want Facebook to collect your data during your visit on our website, please log out of your Facebook account before you access our websites.

User Rights
As a user of this website you have the right to know which data is stored on our servers and for what purpose. Additionally, you can revise incorrect data or request the deletion of data that is stored unnecessarily or without your permission. We are happy to provide further information or to assist you with requests or concerns about data privacy.

Data Protection Officer
Our data protection officer is available for further information and suggestions concerning privacy and security on our websites:

Dr. Uwe Schläger

datenschutz süd GmbH



Phone: +49 (0)931 30 49 760

Google Analytics Addendum

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it:

You can prevent data collection via Google Analytics by clicking here. An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website.

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).


We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google's privacy policy, please visit:
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.